Flight Delayed? What Happens to Your Airport Taxi
When a flight lands late, MiCabi's tracking already knows before you do — the pickup time moves with the actual landing, not the original schedule, and 45 minutes of free waiting time is built in as standard. You do not need to call ahead, though the office is available 24/7 if you want to.
How does MiCabi know a flight is delayed?
MiCabi tracks the flight number given at the time of booking against the real-time arrivals data for that flight, not the schedule printed on the original ticket. A delayed departure or a slow approach both show up as a later expected landing, and the driver's timing adjusts to match.
What actually happens to the driver's schedule?
The driver is briefed against the tracked landing time, not the original one, so a delay does not mean arriving to an empty pickup point or missing the car — the pickup simply shifts later with the flight.
Does the 45-minute wait start at the scheduled or the actual landing time?
It starts from the actual landing time, once the flight has genuinely touched down — which is the point of tracking rather than working from the original schedule. That 45 minutes covers most passengers' time through passport control and baggage reclaim.
- Flight number given at booking, tracked against real-time arrivals data
- Driver's pickup time shifts automatically with a delay
- 45 minutes' free waiting time from the actual landing
- 24/7 office on 01483 830830 for anything outside the ordinary
What if the delay runs longer than 45 minutes?
Call the office. Flight tracking handles the ordinary range of delays automatically, but a very long delay, a diversion, or a cancelled connection is better handled with a direct call so MiCabi can confirm the driver's revised plan rather than relying on tracking alone.
Does this apply to every airport MiCabi covers?
Yes — flight tracking and the 45-minute waiting allowance are standard on every pickup from Heathrow, Gatwick, Luton, Stansted and London City, regardless of which of the ten towns you are travelling to or from.
Book a flight-tracked transfer
MiCabi's fixed-price, flight-tracked pickups are built around delays being normal, not exceptional. Call 01483 830830, answered 24 hours a day, or book at micabi.co.uk/contact-us/.
Common questions
Do I need to contact MiCabi if my flight is delayed?
No — MiCabi tracks the flight number you provide, so a delay is already accounted for and the driver's pickup time adjusts automatically. Calling ahead is still fine if you want to confirm.
Will I be charged extra if my flight lands late?
No. Flight tracking and 45 minutes of free waiting time from the actual landing are included as standard, not billed as an extra for a delay.
What if my flight is delayed by several hours?
Call the office on 01483 830830 as soon as you know, so MiCabi can confirm the driver's revised timing rather than relying on tracking alone for a very long delay.
Does flight tracking work for connecting flights?
Tracking is based on the flight number for your final leg into a UK airport — give MiCabi that number, not the first leg of a connecting journey, when you book.
What happens to a pre-booked drop-off if my outbound flight is delayed before I even leave home?
A drop-off for a delayed departure is a different case — call the office to adjust the pickup time from home, since there is no arrivals board to track for an outbound journey.
Is there a limit to how long the driver will wait?
45 minutes' waiting time from actual landing is included free of charge. Beyond that, call the office — MiCabi would rather adjust than have you wait for a car that has moved on.