What Airport Meet-and-Greet Pickup Actually Includes
Meet-and-greet, on a MiCabi airport pickup, means a driver waiting inside the arrivals area with your name, your flight tracked from take-off, and 45 minutes of free waiting time already built in — so a slow bag carousel or a delayed landing does not put the booking at risk.
Where does the driver actually wait?
The driver waits inside the arrivals hall, past passport control and baggage reclaim, holding a name board so you can find each other without a phone call. The exact spot varies slightly by airport and terminal, and the office confirms it with you ahead of travel.
At Heathrow, that means one of terminals 2, 3, 4 or 5, depending on your airline; at Gatwick, it means confirming North or South terminal in advance, since the two sit several minutes apart by shuttle.
How does flight tracking actually work?
MiCabi tracks the flight number you provide against the real-time arrivals board, so the driver knows the actual landing time rather than the scheduled one. A delayed departure or an early landing both adjust the pickup automatically.
What does the free waiting time cover?
45 minutes of waiting time from the flight's actual landing is included at no extra charge — enough for most passengers to clear immigration and collect luggage before the driver starts the clock on any additional wait.
- Flight tracked from departure, not just the scheduled arrival time
- Driver inside arrivals with a name board, not at a distant car park
- 45 minutes' free waiting time from actual landing
- Luggage assistance from the terminal to the car
Does meet-and-greet work the same for a return pickup versus dropping you off?
Drop-off for a departing flight is a simpler timed pickup from home or the office, worked back from your check-in or gate time; meet-and-greet specifically describes the arrivals side, where the driver is waiting for you rather than the other way round.
What should you have ready when you land?
Your flight number and a rough idea of terminal are all MiCabi needs in advance — no app to open, no separate check-in step. Walk to the arrivals hall and look for the driver's board.
Book a meet-and-greet airport pickup
MiCabi runs meet-and-greet, flight-tracked pickups from all ten towns it covers to Heathrow, Gatwick, Luton, Stansted and London City. Call 01483 830830, answered 24 hours a day, or book online at micabi.co.uk/contact-us/.
Common questions
What does meet-and-greet mean at the airport?
It means your driver is waiting inside the arrivals area, usually with a name board, rather than at a car park or a kerbside pickup point. MiCabi's meet-and-greet drivers escort you to the vehicle and can assist with luggage.
Do I need to call the driver when I land?
No — the driver already knows your flight has landed because MiCabi tracks it. You simply walk through to arrivals and look for the name board.
How much waiting time is included if my bags are delayed?
45 minutes from the flight's actual landing time is included free of charge, which is normally enough to clear passport control and baggage reclaim. Call the office if you expect to be longer.
Does meet-and-greet cost extra?
It is included as standard on MiCabi airport pickups, not sold as an add-on. The price quoted for your journey is the price you pay.
What happens if my flight is delayed?
MiCabi tracks the inbound flight, so a later landing time is already accounted for and the pickup adjusts to match — you do not need to contact the office to update it.
Is meet-and-greet available for every airport MiCabi covers?
Yes, across all five — Heathrow, Gatwick, Luton, Stansted and London City — though the exact meeting point differs by terminal layout, which the office confirms with you before travel.